As an eShop account administrator, you have the possibility to manage your subscription from the Administration and the My subscription page.
To access your subscription management, name your team.
My subscription
1 - Add a license
To add a license to your subscription, click on Buy more licenses and choose the number of licenses you want to add.
The cost of the additional license will be prorated based on the time remaining on the current commitment before the next renewal.
2 - Cancel
To cancel your subscription, click on Cancel subscription
3 - Edit your payment method
Payment method
To edit the credit card associated with your subscription, click on Edit at the end of the row.
4 - Billing information
To edit you billing information, click on Edit.
Billing history
5 - Download invoices
To download all the invoices associated with your subscription click on download all
.
For any specific requests, feel free to contact our support via the "Need Help?", then "Start the discussion".