As an administrator, you can affect your users in a number of ways.
In this article, we'll explain the difference between deactivating, de-licensing or removing a user from a team.
1 - Go to Administration
To access it, click on your avatar and then on “Administration”. Then click on “Users”.
Find all the users in your team.
Go to the edit menu (“3 dots” at the end of the line).
2 - Deactivation of a user account
To deactivate an account, click "Deactivate."
A confirmation request will then appear.
See the impacts:
the user will no longer be able to log in to their Klaxoon account
All user activities will be terminated
The account can be reactivated later, without action beyond 12 months The activities will be deleted
3 - Switching to a Free account
To remove a Pro license, click on "Edit" and uncheck the "Assign a Pro license" mention.
See the impacts:
the user retains access to Klaxoon
The user retains ownership of his activities but these will be closed
The user is always part of the team
4 - Remove from the team
When you click "Remove from Team", a confirmation request appears.
See the impacts:
the user retains access to Klaxoon
The user retains ownership of his activities but his license is withdrawn and consequently they will be closed
The user is no longer part of the team
To find out more about user management, see the resources in our Help Center.