As an administrator, you can act on your users in a variety of ways.
In this article, you will find out the difference between deactivating, removing a user's license or removing from the team.
1 - Go to the Administration
To access it, click on your avatar and then on "Administration". Then click on "Users".
Find all the users on your team.
Then access the editing menu ("3 little dots" menu at the end of the line)
2 - View Details
Access account details: profile, access, hosted activities, joined activities, Klaxs, activities.
3 - Edit the profile
Edit the first and last name or assign or withdraw a license.
4 - Add a label
Create and manage labels.
5- Withdraw the license
To remove a Pro license, click on "Remove license" and confirm the selection.
See the impacts:
the user retains access to Klaxoon
The user retains ownership of his activities but these will be closed
The user is always part of the team
6 - Content Transfer
Transfer content from one account to another.
7 - Move the user
Move a user from one team to another.
8 - Deactivate the account
To deactivate an account, click "Deactivate."
A confirmation request will then appear.
See the impacts:
the user will no longer be able to log in to their Klaxoon account
All user activities will be terminated
The account can be reactivated later, without action beyond 12 months The activities will be deleted
To learn more about managing users, check out the resources on our Help Center.