What are the network requirements for Klaxoon to work optimally?

Klaxoon relies on WebSocket connections to function properly. If you're having trouble, then it's likely that your network doesn't allow them.

In order to ensure an optimal experience on Klaxoon, a network configuration is required.

Here's a link to test your connection: WebSocket Test

If the WebSockets are correctly identified, the following message will be displayed:

Your IT department (CIO) should ensure that connections through WebSocket are allowed. One of the things that means that the network proxy can keep connections open for a long time.

It is necessary to allow the following URL: wss://*.klaxoon.com/*.

This long-term configuration will avoid adjustments during future updates of the tool.

Below are the URLs to be authorized to ensure the proper functioning of Klaxoon:

Following URLs to be opened in a https:// protocol:

If the solutions in this article don't solve your problem, our support team is here to help.