Efficient teamwork, everywhere. With Help Klaxoon allows millions of people around the world to thrive further in their job thanks to better efficiency, creativity and inclusivity. Klaxoon is the best collaborative solution for daily efficient teamwork.


Efficient teamwork, everywhere. With Help Klaxoon allows millions of people around the world to thrive further in their job thanks to better efficiency, creativity and inclusivity. Klaxoon is the best collaborative solution for daily efficient teamwork.

    • Do you have a Free account to get started on Klaxoon? Here are the available features:

      You can have:

      • a maximum of 50 ideas per board
      • up to 3 workshops launched at the same time
      • a maximum of 15 participants per workshop
      • 1 Network


      The Live video conferencing tool on Board and Session is also available for your use. You have up to:

      • 15 participants maximum
      • 30 minutes per workshop


      You want to know more about available features as a Free user?

    • The admin of a Console can transfer the ownership of an Activity of a user to another user.

      Receiver users must meet these requirements in order to proceed to the transfer:

      • Have a Pro license
      • Have confirmed their account
      • Belong to the same Console as the donor user

      To transfer Activities:

      The admin goes to the Console management page from the Manage my team interface.

      Open the tab Console.


      Once having located the donor user, click on the three dots at the end line

      Click on Transfer


      The users' list of the Console is displayed

      Select the receiver user


      The list of Activities is displayed:

      Select the Activities you want to transfer


      To facilitate the selection, it is possible to filter the Activities

      Click onTransfer

    • As an eShop account administrator, you have the possibility to manage your subscription from the Manage my team and the My subscription page.

      To access your subscription management, name your team.

      My subscription



      Add a license

      To add a license to your subscription, click on Buy more licensesand choose the number of licenses you want to add.

      The cost of the additional license will be prorated based on the time remaining on the current commitment before the next renewal.


      To cancel your subscription, click on Cancel.

      Payment method


      Edit your payment method

      To edit the credit card associated with your subscription, click on Edit at the end of the row.

      Billing information

      To edit you billing information, click on Edit.

      Billing history


      Download invoices

      To download all the invoices associated with your subscription click on download all.


      For any specific requests do not hesitate to contact our support via the Help.png

    • Any personal notes that you have made (in relation to a Page or Session) can be viewed and edited in your Notes screen where they are listed by Activity.

      To access the Notes screen, click on  button-mainmenu.png> Notes

      The Notes screen is displayed:


      Notes folder

      All notes for a given Activity are collated in a folder.

      Click on the folder to access your notes.

      Text of the last note made during the Activity.

      Activity pictogram and name


      Search for a note by Activity type or word.

    • You can use the statistics screen to measure participation in any Klaxoon Activities you have launched.

      Session statistics

      For further information on specific statistics for Sessions, please refer to the article on Viewing statistics (Session).

      To access the statistics screen, click on Avatar_32.png>. Stats

      The statistics screen is displayed:


      klaxs earned

      Total number of times participants have interacted (by sending messages, participating in Activities, adding hearts, etc.) in all Activities that you have shared.

      Line for an Activity

      The following is shown for each Activity you have launched:

      • Number of hearts added by participants
      • Number of comments made
      • Engagement rating: ratio of suggested interactions compared to those actually carried out by participants.
      • Score (for Quizzes, Adventures and Missions only)
      • Number of klaxs

      Click on the line for an Activity to view the details and analytical graphs:


    • You can change your photo, first name, last name, password, and the Klaxoon interface language on your profile page.

      Click on Avatar_32_100.png> Profile to access your profile page

      Your profile page is displayed:


      Profile photo

      Click on your photo to change or delete it. You can import an image as a JPG, PNG or non-animated GIF.

      Email address

      This is the email address linked to your Klaxoon account. If you wish to change it, please contact the support team.

      First name/Last name

      You can change the first name and last name displayed when you launch or participate in an activity.


      You can enter a new password. A bar will turn green once you have entered a sufficiently secure new password (based on how many characters you have used and whether you have included numbers and special characters).


      Select the language for your Klaxoon interface. Invitations to any activities you have launched will be sent to participants in the language used in your interface.

      save button

      Click here to apply your changes.

    • According to your Klaxoon subscription, you're able to store 5, 10 or 100 GB of data (photos and videos) for livening up your Activities. On the storage screen, you can import or delete files.

      In Studio, click on the Storage tab.

      The storage screen is displayed:



      Enter a word to find files by their name.

      File type

      Select an activity type to filter the list.

      Hide used files

      Check this box if you only want to list files that are not used in any activities (e.g. if you wish to delete these and quickly free up storage space).

      Dropbox Dropbox_Icon_100_allege.png.png

      Click here to add files from your Dropbox account.

      add files button

      Click here to add files from your device.

      delete button

      Click here to delete selected files.

      Display mode

      Click here to display files as a list or thumbnails.

      Check box

      Check the images you wish to delete and then click on delete

      Button button-burger.png

      Click here to display image options:

      • Preview: view the file
      • Rename: change the file name
      • Download: download the file to your device
      • Usage: display a list of activities that use the file
      • Delete: delete the file from your storage

      Navigation pages


    • As a participant, you can make personal notes in some activities.

      There are two types of notes:

      • Note linked to a Page:
        • Adventure: step introduction
        • Mission: content page
        • Memo : content page
        • Session : presentation page (synchronised or shared on the Board)
      • Note linked to a Session :
        You can make notes at any time during a Session (except when an activity is launched).


      To make notes related to a Page

      Click on plume.png in the bottom right corner of the relevant page.

      The notes pop-up is displayed:


      Button croix.png

      Cancels a new note (your changes will be lost)

      Page content

      Click here to preview the page on which you are making notes. This will appear in your personal notes screen.

      Button points.png

      Displays the options menu:

      - Details: displays the activity's author, name and launch date and the date on which the note was created

      - Delete the current note


      Enter your text in this space


      Click on save to add the notes to your Notes screen


      To make notes related to a Session

      On the Session Board, click on _.jpg > plume.png

      The notes screen is displayed:


      Text without character limit

      Drawing + key without character limit

      Image in JPG, PNG or non-animated GIF format + key without character limit