Facilitation

Introduction

Efficient teamwork, everywhere. With Help Klaxoon allows millions of people around the world to thrive further in their job thanks to better efficiency, creativity and inclusivity. Klaxoon is the best collaborative solution for daily efficient teamwork.

• • How to download an image from a Board?

    Click on the idea in which the image is displayed

    Click on the button view image

    

    Click at the bottom left on the download arrow

    

  • How to use the editing features of the toolbar?

    Find all the editing features you need in a single toolbar.

     

    Choose which elements you want to select with the Interaction options button. Then select these elements with the selection arrow.

    To move around the Board click on the hand icon.

    If you want to import elements, click on add.

    

  • What is a Klax ?

    Klaxs relate to all forms of participant interaction including messages, ideas, comments, participation in an activity, etc.

    To see how many interactions you have generated, remember to click on the top right hand, on your profile picture then on Stats!

  • My Board is grayed out

    The Search feature allows you to search for ideas on your Board with different filters:

    

    By keywords

    By colors

    By categories

    By number of likes

    When you click on Search, your Board grays out to highlight the idea you are looking for.

    You can return to your Board (not grayed out) by clicking the Search button again.

  • How many participants am I able to invite on my Activity?

    The limit of participants per Activity created will depend on the type of account you have:

    - Free: 15

    - Pro: 100

    - Corporate: 300

    You can find more information on our website: https://klaxoon.com/pricing

  • Where can I find the snapshots taken on a Board?

    When you take a capture via the Snapshot button on your Board, it appears as a slideshow in the Export > Gallery menus.

    

    The slideshow of the captures taken is displayed:

    

    You can use the left and right arrows to switch between the snapshots, and the to download the snapshot as a PNG or PDF, or discard the one displayed.

    Click on the capture to view it in full size:

    

     

    You can retrieve all captures at once by downloading the data from the Board: Download Activity Data

  • What do the buttons above the Board in a Session do?

    These buttons are filters used to display only certain items on the Board: Messages, Activities, Live Votes, Live Challenges, Live Storms, shared Presentations, or flagged items.

  • Can I send messages as a facilitator?

    Yes. Click on the green semi-circle to the right of your screen to send your own messages.

  • How do I enlarge a message on the Board for a Session ?

    To enlarge it, click on a message on the Board. You can then delete it or flag it so you can find it again more easily.

  • Can the messaging feature be disabled?

    Yes. In the Session dashboard, click on the green semi-circle to open the messaging pane where you can disable messaging using the on/off button.

  • How do I launch a presentation?

    You can use the small screen in the top right corner of your dashboard to launch your presentation.

  • How do I launch activities directly from my presentation?

    In Studio, it is possible to link an activity to a slide. This activity is displayed as a strip on the slide. Click on this strip to launch your activity.

  • What happens when I click on 'Share this page with participants'?

    The 'Share this page with participants' button is used for posting slides on the Session Board. Participants can then view them when required with a single click.

  • What happens when I click on 'Open table of contents'?

    The table of contents allows you to view all your pages in preview mode.

  • How do I go back to the last slide projected and not to the start of my presentation?

    If you wish to go back to the Board, click on the Minimize button rather than on Close ('X'). You will then return to the same slide when you continue the presentation.

  • I have created a page with a photo and text. How do I display the text when I launch my presentation?

    Once the presentation has been launched, click on the text beneath the photo to display it on your slide.

  • How do participants access the Session report?

    Participants can access the report once the Session has ended. They must first create a participant account with a password.

  • Can I customize the report for my participants?

    It is possible to customize the report for participants using Participants report.

    When your Session has ended and you access the report, select the Participants report tab and the name of the relevant person to leave them a personalized comment.

  • The difference between Session data and report

    Session data is the term used by the facilitator. It relates to the ZIP file containing all the Session data in PDF, XLS, and CSV formats.

    Report is the term used for participants. It includes their individual scores, the Board, and the results of activities.

  • What language is the report published in?

    The report is published in the language of your user profile. If you wish to publish it in a different language, change the language.

  • How do I retrieve all the data from my Session?

    To retrieve all the data from your Session, close it and export the Session report.

  • What is the format of data in the Meeting data?

    The facilitator's Meeting data is a ZIP file containing all the data for the activity in PDF, XLS (Excel) , and CSV formats.

  • How do I get participants to vote in a Board?

    Participants can bring up a list of ideas sent by all participants on their device and add a heart to their favorites.

  • What is the character limit for an idea?

    You can enter up to 500 characters per idea.

  • Is it possible to reopen a Board?

    During a Session, the Board can be reopened as many times as required.

    If a Board is launched solely as an activity, participants may add to it until the facilitator closes it permanently.

  • What is the difference between a Group report and Participants' report?

    The Group report is used for writing a comment to all participants.

    The Participants' report is used for writing a personalized comment to each of your participants.

  • Does the Session data contain all the data from the Session?

    Yes. After exporting the Session data, you can open a ZIP file with a breakdown of all the activities, participant feedback, and presentations in XLS, CSV, and PDF files.

  • How do I access the Session data?
    1. Once completed, you must close the Session.
    2. Then select Open report.
    3. Click on Export.
    4. Download the ZIP file.
  • What happens when I click on 'Synchronize this presentation'?

    Using the synchronization feature, it is possible to share your presentation live on all participants' devices.

  • Participants cannot see the videos I have included in my presentation. What should I do?

    Only the facilitator can view an embedded video in MP4 format so this broadcasting method is suitable for face-to face meetings and Sessions facilitated with a Klaxoon Box.

    In all other instances, provide a link to a published video (public/unlisted) on a streaming platform: YouTube, Vimeo, or Dailymotion.