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When are inactive accounts deleted?
When are inactive accounts deleted?
Klaxoon avatar
Written by Klaxoon
Updated over a week ago

As part of the deletion of inactive accounts (in line with GDRP recommendations), it is planned that users deactivated by a Supervisor will be permanently deleted (email + activities) within 12 months of the deactivation date.

Deletion of inactive accounts

To ensure that Supervisors are fully aware of this, several elements have been added to the Console.

1 - Confirmation modal

Information in the deactivation confirmation modal.

2 - New column

A new column in the users list with the planned deletion date + tooltip explaining the upcoming action.

3 - Email alert

An email will be sent to the supervisor 5 days before the effective deletion date.

If you wish to transfer ownership of a business, see this article: How do I transfer one of my businesses?

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