The license requests to the administrators are now grouped in a single email, and the message communicated to the user is more clear.

The license requests, sent to the administrator, are now grouped in a single daily email. This email is sent at a fixed time: 10am, server time. If no request has been sent for 24 hours, no email will be sent.

The email addresses of users are now also visible to avoid confusion related to homonyms, and to allow the automation of the processing of requests via Microsoft Power Apps for those who use it.

Finally, the feedback from the user following a license request has increased visibility and clarity!

Fewer emails for administrators and more comprehensive feedback for users

Before, Klaxoon console administrators sometimes received a large number of emails in the same day. This new feature limits the number of emails sent for license requests and makes it more efficient for administrators to assign licenses.

And for the user, knowing that his license request has been taken into account is reassuring.

This feature has been available since September 1, 2022, and is available to all Klaxoon license administrators.

If you have any questions, feel free to contact support via chat.