TL;DR
Klaxoon Sponsor workshop helps account manager/project owner position Klaxoon in the company digital workplace. The workshop covers Klaxoon value, use cases, integrations with third-party solutions, user management features to enable customers to manage licenses, drive adoption and align the platform usage with business goals.
Note: This is the details of the Professional Services available in the Klaxoon Flexible Time Consulting offer available for extra purchase for all Klaxoon Enterprise plan customers.
Audience: Klaxoon account managers, sponsors and buyers
Learning Objectives:
Understand Klaxoon value proposition and positioning against competition
Understand Klaxoon's different activities, main use-cases and its multiple integrations with existing digital tools
Account administration
Workshop Content:
Introduction
Gathering expectations
Workshop objectives
Knowing the difference between the role of the CSM and the role of the consultant - Know the offer of Klaxoon Professional Services
The Role of the Account Administrator
Understand the role of the Klaxoon account administrator (managing the Klaxoon license pool, ensuring deployment and adoption, working on the success plan with the CSM, and being in charge of the end-user training plan)
Why Klaxoon?
Understand Klaxoon's value proposition
Differentiating Klaxoon from the competition Use cases
Know the 4 pillars on which Klaxoon brings the most value
Project yourself into the Klaxoon uses that correspond most closely to those targeted by end-users
The Klaxoon Console
Understand the console principle and its functionalities
Access the console, navigate within it, manage Klaxoon users, and view user data
Klaxoon Integrations
Learn about possible integrations with existing digital tools and their main functionalities
How to set up these integrations
Conclusion
Assessment
Workshop feedback
Acknowledgements