TL;DR
Open Hour workshop is a follow-up session for experienced Klaxoon users that reinforces adoption by offering Q&A, sharing best practices and experiences, and providing personalized guidance to improve or prepare real use cases.
Note: This is the details of the Professional Services available in the Klaxoon Flexible Time Consulting offer available for extra purchase for all Klaxoon Enterprise plan customers.
Audience: users who have followed at least one training workshop, created a few activities or advanced users.
The Open Hour format has been designed to reinforce Klaxoon’s adoption after a few weeks of use. During these sessions, participants ask questions to the consultant and consolidate their knowledge. These open hours can either be collective or individual.
Collective Open Hour Objectives:
Share best practices between users
Deep dive on some of the topics covered during the training workshops
Q/A
Sharing experiences and success stories
Individual Open Hour Objectives:
Validate or improve your approach to a ritual (meeting, training, workshop, onboarding path…) or prepare you in advance to run one with Klaxoon. The consultant will share with you their know-how, best practices and feedback.