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How to Add a Comment to a Board

Written by Klaxoon.
Updated

TL;DR

Add comments to Board items to share feedback and mention participants for email notifications. View comments via avatars or the Comments icon, and edit, delete, or resolve them as needed. Use Show resolved to find hidden comments. Comments are visible to everyone on the Board and can’t be exported.

Overview

Comments on a Klaxoon Board help to collaborate in real time by sharing feedback, asking questions, and adding clarifications to sticky notes or Board elements. This article explains how to add, view, edit, and delete comments in the New Board experience, as well as how to mention participants to notify them and keep discussions organized.

How to Add a Comment on a Board

  1. Open the Board you want to contribute to. You can access it via a shared link or from your homepage.
  2. Click on the sticky note or element you want to comment on to open the item's details 1.

  3. Click the Comment button 2.

    Screenshot 2026-01-29 at 2.11.59 PM.png
  4. Enter your comment in the text field 3.

  5. Click the Comment button or press Enter to post your comment 4.

    Screenshot 2026-01-29 at 3.05.34 PM.png

Tip

You can also customize the color and style of the outline (solid, dotted, etc.) from this same style menu, to tailor your visuals even more to your needs.

How to View Comments

Comments appear in two places:

  • On the item: Look for the avatar of the person who commented.Screenshot 2026-01-29 at 3.19.00 PM.png
  • Comments icon: Click the Comments icon in the upper right corner to see all comments.
    Screenshot 2026-01-29 at 3.20.59 PM.png

How to Resolve a Comment

When you think that a comment had been resolved and no need to be displayed anymore, you can resolve it
  1. Open the comment.
  2. Click on the Resolved button 1.How to Resolve a Comment.png

How to View Resolved Comments

When a comment is marked as resolved, it's hidden from the default comment view.
  1. Click the Comments 1 icon in the upper right corner.
    How to View Resolved Comments 1.png
  2. Turn on the option to Show resolved 2 comments.
  3. If comments seem to have disappeared from a Board, check here first - they're usually just marked as resolved, not deleted.
  4. You can now access to the Resolved comment 3 and un-resolve it if needed clicking on the Mark as unresolved 4 button.
    How to View Resolved Comments 2.png

How to Edit or Delete a Comment

To Edit a Comment

  1. Click on the avatar of the comment you want to edit 1.
  2. Click on the three-dot button next to the comment 2.
  3. Select the Edit option to edit your comment 3.
Screenshot 2026-01-29 at 3.25.33 PM.png

To Delete a Comment

  1. Click on the comment you want to edit 1.
  2. Click on the three-dot button on the top left-hand side of the comment 2.
  3. Select Delete from the drop down box 3.

Screenshot 2026-01-29 at 3.43.09 PM.png
 

Note

  • Comments are visible to all Board participants. 
  • Tagged participants receive email notifications, helping keep exchanges responsive.
  • You can’t currently export comments. Instead, copy and paste them into a spreadsheet or take screenshots.

What’s Next?