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Is there a limit to the number of participants per Board created with a paid account?

Klaxoon. avatar
Written by Klaxoon.
Updated over 3 weeks ago

Would you like to invite many participants to collaborate on a Klaxoon Board and are you wondering if there is a limit depending on your account type? Find out below the rules that apply to your subscription.nement.

1 - Limit of participants with an E-shop account

If you have purchased your Klaxoon account directly on our website (E-shop account), each Activity (Board, etc.) can accommodate up to 20 participants maximum.
This limit applies to every activity created with that account type.

2 - Limit of participants with an Enterprise account

As of March 18, 2024, the limit of concurrent participants on a Board has been significantly increased for Enterprise accounts:

  • Up to 1000 participants can connect at the same time (synchronous connection) on the same board.

  • If this threshold is reached, additional participants will see a message inviting them to sign in later.

  • For asynchronous connections (participants connecting at different times), the number of participants is unlimited.

3 - Special case: the Sessions

The participant limit does not apply in the same way to Sessions.
Sessions are limited to a maximum of 300 participants, regardless of account type.

In short:

  • E-shop account: 20 participants maximum per activity

  • Enterprise Account: 1000 concurrent participants, unlimited asynchronous

  • Sessions: 300 participants maximum

Would you like to know more about creating a Board? Read our article: Create a Board

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