Klaxoon

What should I do if I have forgotten my password?

How do I change the interface language?

How do I change my profile picture?

My account

How do I reset my password?

Can I let someone else use my Klaxoon account?

What languages are available in Klaxoon?

Why isn't the language of my interface the same as that of the other participants?

How do I disable e-mail notifications?

Is it possible to launch several activities at the same time?

Is it possible to launch several Sessions at the same time?

When are inactive accounts deleted?

How do I delete my Free account?

SCIM user management

How do I reactivate a deactivated user?

How do I request a license from my console administrator?

How can the console administrator manage license requests?

Domain name recognition

Find out more about my account

Efficient teamwork, everywhere. With Help Klaxoon allows millions of people around the world to thrive further in their job thanks to better efficiency, creativity and inclusivity. Klaxoon is the best collaborative solution for daily efficient teamwork.

My activities

(Board) What is a category?

(Board) What is a dimension?

(Board) What types of images can be used as a background?

What are the different views of a Board?

(Board) How do I change my Board view?

How do you add activities to your Board?

How do you add colour to an idea?

How do I selectively export a Board?

How can we improve Boards' performance?

What types of files can be imported into a Board?

How do I add a table to a Board?

How do I print a Board?

Who can like ideas?

Can a participant like an idea several times?

The Board activity

What is a Mission?

What is a Memo?

What is an Article?

What is an Adventure?

What are the differences between Adventure and Mission?

Can the theme of an Adventure be customized?

Can an Adventure be restarted?

How do I create a fill-in-the-blank quiz question?

Can past questions be reused in a new Quiz?

Can a Mission be played in a Session?

Can I play a Mission several times?

What types of activities can be incorporated into a Session?

Can several presentations be incorporated into a Session?

Can the same activity be included several times in a Session?

Do a trial run before facilitating an activity

How do I change the order in which Activities are launched in a Session?

I am creating a Session and want to go back to Home. I can't see any way of saving my work. Is it possible I will lose my data?

How long can I keep a Session open?

What actions can be added to a presentation page?

Can the page order of a presentation be changed?

Is it possible to preview a page I have created?

How do I add a video to a presentation?

What is the difference between the Quiz and the Survey?

How many questions can I add to a Survey?

Who is the winner of an Adventure? How is the leaderboard generated?

What types of media can be inserted into a Capsule?

(Presentation) What is the 'Resources links' section for?

(Presentation) Is there a character limit for a page?

(Presentation) What type of files can be imported?

What is the maximum number of activities I can create in a Meeting?

Can a Quiz question be reused in a new Quiz?

(Quiz) What is the purpose of modes?

Is it possible to view individual results in a Quiz?

How to duplicate an Activity ?

What is a Live Question?

What is a Live Vote?

What is a Live Challenge?

(Live Storm) Can ideas sent in the cloud be moderated?

(Live Storm) I cannot find all the participants' ideas in the word cloud.

In a Live Challenge, can a participant give several answers?

In a Live Challenge, do I have to make sure I use the right accented characters and capitals in my answer?

How do I share a Storm question?

I can't modify my Activity

I try to download my Activity results but I get a KLX file. What should I do?

I would like to have a preview of my activity before launching it. How can I do it?

What is the difference between 'Activities' and 'Live Questions'?

How do I add an Adventure to my Session?

Other Klaxoon activities: Survey, Quiz, Session...

Where can I find my activities?

How can I add an activity to my favourites?

How can I organise my Favourites?

How can I tell if an activity has been launched?

Reuse an already created or facilitated ​activity

Can activities that have already been launched and/or closed be reused?

How to reset an activity?

How do I delete an activity?

How do I transfer one of my activities?

How do I transfer all my activities?

Who can I transfer my activities to?

Who can transfer ownership of a business?

What is transferred?

How do I import a Jamboard?

How does a Jamboard appear in Klaxoon?

How are statistics calculated?

How do I transfer ownership of a Template?

How do I configure a default Network?

Is it possible to create activities on any type of device (smartphone, tablet, computer)?

What types of files can be imported?

What does the import feature do?

How do you reopen a business?

Manage your activities

How do I create a participant account?

How do I connect my participants quickly?

How can I consult the answers to the questions after I've taken part?

How do I connect to a Klaxoon activity?

Participant

How do I launch an activity using a nickname?

How can I change the way I share my activity?

How do you mask the identity of participants?

How do I delete guests from an activity?

How do I connect to the Klaxoon cloud?

Board participants fail to move ideas

How do I connect to a Klaxoon Box?

How do I add an invitation message to a Klaxoon activity?

When participants use the code of an Activity, an error message "Invalid code" is displayed.

Find out more about participant connection

What is a Klax ?

How do I launch a presentation?

How do I get participants to vote in a Board?

Board toolbar

Facilitation

How do I show or hide the grid on a Board?

How do you determine the number of points per question in a Mission or Adventure?

How do I configure link opening without leaving Klaxoon?

How to insert an Iframe code into your Board?

How do I insert a link from a Board?

How do I create a dimension on my Board?

How do you build a Session containing Boards?

How do I create a category on my Board?

How to use the Inbox ?

How to activate the Keyboard shortcuts?

How do I delete an animated activity in a Session?

How do I add a co-host on Board and Session?

What do individual participants see on the Meeting home page?

Can messages sent to the Session Board be moderated?

What types of messages can participants send on the Meeting Board?

How do I switch from a presentation to the Session Board?

Participants cannot see the videos I have included in my presentation. What should I do?

What happens when I click on 'Synchronize this presentation'?

How do I access the Session data?

Does the Session data contain all the data from the Session?

What is the difference between a Group report and Participants' report?

Is it possible to reopen a Board?

What is the character limit for an idea?

What is the format of data in the Meeting data?

How do I retrieve all the data from my Session?

What language is the report published in?

The difference between Session data and report

Can I customize the report for my participants?

How do participants access the Session report?

I have created a page with a photo and text. How do I display the text when I launch my presentation?

How do I go back to the last slide projected and not to the start of my presentation?

What happens when I click on 'Open table of contents'?

What happens when I click on 'Share this page with participants'?

How do I launch activities directly from my presentation?

Can the messaging feature be disabled?

How do I enlarge a message on the Board for a Session ?

Can I send messages as a facilitator?

What do the buttons above the Board in a Session do?

Where can I find the snapshots taken on a Board?

How many participants can I invite to a  video conferencing wtih Live?

How many participants am I able to invite on my Activity?

My Board is grayed out

How to use the editing features of the toolbar?

How to download an image from Board?

Board's ‘insert’ modal

Find out more about facilitation

Is it possible to choose the order of the Activities in a Network?

How do I share a Board via a Network?

What options are available in the Network menu?

How do I customise the "New publications" block?

How does the "New publications" block on Networks work?

Bundle the activities and articles you wish to share with members.

Network

How does AI work in Board?

How do I create an AI-generated summary?

How can AI be used to create an action plan?

How can AI be used to group by topic?

How do I administer AI from my admin console?

Klaxoon IA

How does Klaxoon work for Interactive Diplays?

How do I install the application on one or more interactive displays?

What are the technical prerequisites for installing the "Display on a screen" feature?